How Do We Perceive Charts?
2023-10-12
A quick cognitive psychology primer
Applications to Charts
Models of graph cognition
Focused vs. Divided attention
Divided = multiple input streams must be processed (e.g. driving a car)
Focused = single input stream
Attention shifts with gaze systematically throughout a visual stimulus
Information which is extraneous to the task may not be stored or remembered
As you look at the chart I’m about to show you, what do you focus on first? second? third?
Mentally record how you read in the chart and what you’re looking at over time.
Most of the time, we are concerned with attentive perception. Some factors are processed preattentively (without conscious attention), but for everything else, introspection is a valid observational method.
Begin to assign meaning to the relationship between the data and the chart labels/titles
Retrieve knowledge from long term memory and make that available in working memory
Domain knowledge includes:
How graphs are usually structured (e.g. y-axis increases from bottom to top)
Conventions for use of filled vs. empty space
Knowledge of relationships, events, etc. that might be impactful
Figure from Padilla et al. Cognitive Research: Principles and Implications (2018) 3:29
Assign meaning to relationships
Fit visual statistics
Look for things that do and don’t fit a rough working hypothesis about the data
Numerical estimation from the chart with uncertainty
Visual search, followed by estimation, calculation, and inference.
Moving beyond the data shown to interpret and apply meaning
Draw conclusions
Make predictions about the future
What is the average number of Adelie and Chinstrap penguins measured?
What steps do you go through to calculate this average?
From Padilla et al (2018), an adaptation of Pinker (1990)
From Padilla et al (2018)
From Padilla et al (2018)
Visual heuristics replace calculations, requiring very little working memory
Working memory required for each estimation and calculation step
Major takeaways from different experiments across domains and application areas:
Visualizations direct viewers bottom-up attention, which can both help and hinder decision making
The visual encoding technique gives rise to visuospatial biases
Visualizations that have greater cognitive fit produce faster and more effective decisions
Knowledge-driven processes can interact with the effects of the encoding technique.
Attention focused on the pictogram instead of the base rate, leading to decisions that are suboptimal.
If a path intersects with a point of interest, resulting decisions tend to be biased.
Biases:
Anchoring
Anecdotal evidence
Containment - what is in the container is different from what is outside the container. Ex: Binning continuous data
Deterministic construal - what is shown is deterministic instead of probabilistic
Quality bias - high quality image = high quality science
If there is a mismatch between the visualization type and the decision making component, working memory must be used to compensate
Instructions/training (short term knowledge)
Individual differences (e.g. math skills, background knowledge, interests)
Knowledge can be used to overcome e.g. familiarity bias (preference for familiar but ineffective visualizations)
Subject-matter expertise